Your package may be returned to Amazon if the carrier can't access the delivery location due to no access code, call box number, or buzzer information, and can't obtain the information after multiple attempts. If a package is damaged on its way to you, the shipper may return it to us without attempting delivery. Your package may be returned to Amazon if there is no safe place to leave the package at the point of delivery, where the package is safe from weather and is not visible to passersby. Box, and that orders can ship to you via means other than the U.S. This will ensure that your address is not mistaken to be a P.O. Also, if you're a private mailbox holder (use a local commercial mail receiving agency), do not use 'Box' for your mailbox number, instead use # or PMB. To ensure that such packages are routed through the proper carriers, please enter the box number as 'PO BOX' followed by the number. If a post office box address was entered in a format Amazon system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. Box and must be shipped to a street address.

When the carrier returns an undeliverable package to Amazon, you will be issued a full refund (including shipping charges).

Occasionally packages are returned to Amazon as undeliverable.

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